mailjet support ticket

It seems like our support team worked out a solution for you and we hope you are happy with the outcome! Mailjet is Europe’s leading e-mail solution, with over 130,000 customers in 150 countries. Mailjet being […] With GDPR effective date coming on 25 May 2018, all marketers concerned with GDPR need to change rapidly how they seek, obtain and save consent. Abonnez-vous à la newsletter Mailjet . Using Mailjet service for transactional email deliveries to our customers. Suspended our 12 Month PAID account. Thank you for providing your ticket number. The most secure, enterprise-friendly technology for your Ticket Tailor integration. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list. After you receive the confirmation that the FBL set up is completed on Yahoo’s side, open a support ticket with the following information: - the sender domain(s) that you want to have the Yahoo! Why to create a support ticket? Our engineers are already investigating and we will update you here shortly. It is a system of records which helps you in keeping track of your issue from your member panel at any given time. You can eventually select to integrated using MailJet as a common SMTP service, but usually it’ll be slower. Automatically sync new leads with MailJet for a real-time synchronization. The purpose is to anticipate deliverability problems and “block” an email from being sent when it has no chance of reaching the recipient’s inbox in order to avoid a negative impact on your sender reputation. 1,846 people have already reviewed Mailjet. Increase your merchant revenue with the Mailjet all-in-one Magento email plugin! Mailjet constantly spam blocks my subscribed emails. I use mailjet through a third party hosting account. Instead, you are taken to Mailjet’s Support Center, which has a range of FAQs, guides, and whitepapers. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Veuillez entrer une adresse valide. With our transactional and marketing e-mail solution, it’s never been easier to get your emails into the inbox! [API v3] Mailjet for Magento Description. Mailjet and GDPR compliance: Answers to your most frequent questions The new general data protection regulation (EU GDPR) has a direct impact on marketing practices, including email marketing. 50+ Users Reviews, 10+ FAQs & Alternatives. Mailjet is an all-in-one solution to send, track and deliver both marketing and transactional emails. Asked for a refund but NO REPLY. Mailjet DO NOT REPLY to EMAILS. GetApp will help you learn more about each of these software and make the best decision for your business. It’s what makes us love our work and the Mailjet family we work with. 15+ Active Deals. The MailJet extension, once installed, can be configured with an API key and an API secret provided by MailJet. One of Mailjet’s strengths is the ability to detect if an email would be marked as SPAM and has no chance of reaching the recipient’s inbox. Very interesting. Submitted 2 support tickets. | Read 21-40 Reviews out of 1,846 Read about their experiences and share your own! Read about their experiences and share your own! In an effort to provide excellent service, could you share your Support Ticket number by email at contact@mailjet.com. Create, send and analyze your transactional and email marketing campaigns straight from within your Magento admin and boost your bottom line. No one has gotten back to me. Browse. Mailjet Plugin does not save the changes when clicking on the SAVE BUTTON (Integrations Tab). But Mailjet is blocking recipient email addresses without any explanations. GetApp will help you learn more about each of these software and make the best decision for your business. Emails are being sent. the multiple nested loops work, if you use them within a HTML Block and not directly in the WYSIWYG Editor. I have done the test in a new installation of WordPress 5.2.1 with WooCommerce 3.6.3 and Mailjet 5.1.0 with Twenty Nineteen. One ticket resolving takes more than 1 week! Connexion & récupération de compte Ouvrez un ticket support Conformité & limitation de compte Ouvrez un ticket support. I raised a ticket. Posted Nov 27 , 2017 - 11:06 UTC Investigating Then in a very short time, I saw the ticket was closed. Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. Read about their experiences and share your own! Autotask vs Mailjet compared, reviewed and rated. Apr 2, 11:14 UTC Resolved - This incident has been resolved.. Apr 2, 09:24 UTC Monitoring - The situation is resolved and all Mailjet services are now operational. We are still monitoring the incident, in the meantime, if you have any question, please open a ticket to our support team. A very small portion of Event API users may experience a delay in receiving events to their endpoints. Seamlessly integrate Ticket Tailor with MailJet. | Read 61-80 Reviews out of 1,834 Mailjet has no contact information for support. Very bad Service and support is virtually NON existant. 3 Major Cons (3rd will shock) & 15 Pros☑️ Of MailJet. Home; ITSM Tools Autotask vs Mailjet Learn why GetApp is free Autotask vs Mailjet. Mailjet for PrestaShop Description. So I raised another ticket asking why they are not replying. FBL activated and you used during the setup at Yahoo! Therefore I can’t integrate Mailjet with Woocommerce. ... Avec plus de 130 000 clients et des bureaux dans le monde entier, Mailjet est le leader européen de l’emailing. Failed to respond to Support Cases. Our mission is to simplify email delivery and collaboration so our customers can focus on growing their businesses. Really bad company, blocking accounts after you upgrade the plan and after you paid almost a 200 eur plan, now not answering to emails either to open tickets, lost money , stay away from mailjet Support agents doesn't do anything just beating the bush, no service, no tickets attended and NO MONEY! Mailjet vs Talkdesk compared, reviewed and rated. Read about their experiences and share your own! - the API … 1,834 people have already reviewed Mailjet. This is terrible customer support. Mailjet provide a status page indicating any known faults with their services: Mailjet Status Page; If you are experiencing a fault with Mailjet please contact their Customer Support team: Open a Support Ticket with Mailjet; Service Support: This service is entirely owned and operated by Mailjet, who will monitor for, identify and fix all faults. Mailjet is an easy-to-use all-in-one e-mail platform. For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. As we were in discussion with the MailJet Support [1], it turns out that there is a bug in the WYSIWYG editor of MailJet. The issue was quite urgent. I have two ticket open, and one without solution yet. The mantra Mailjet C.A.R.E.s is our way of describing what life is really like at Mailjet. | Read 21-40 Reviews out of 1,723 Thank you for choosing Mailjet :) Have a nice weekend and happy sending! Create, send and analyze your transactional and email marketing campaigns straight from within your PrestaShop merchant account and boost your bottom line. Vendor response. Boost your ROI and increase your merchant revenue with the Mailjet v3 all-in-one PrestaShop email plugin! No reply or acknowledgement of support Ticket. It’s been four days and they won’t reply. To decide if an email should be blocked/pre-blocked or not, Mailjet’s system examines several parameters including your sending history. Get started with workflows like: Create Zendesk tickets from new Typeform entries.Or check out the rest of our guided workflows.Save time with Zapier; it's free to try. Try Leadsbridge for free now! We will continue to monitor them and are currently assessing the impact of the incident on scheduled campaigns and emails that were in progress during the downtime. Mailjet and Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Support ticket allows users to report problems or ask for help/action on certain issues to experience seamless services. 50-70% … Only those plugins and that theme are installed. NO Phone number to call them. In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Mailjet and Zendesk. Free $100-$500 Credit. Mailjet's Status Page - Event API delay. The Mailjet Crew 1,723 people have already reviewed Mailjet. There is a “Contact Us” option on this page, which allows you to submit a ticket. | Read 241-260 Reviews out of 1,729 Its cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. Posted 2017-09-04 21:49:40 by edrokov While I wait I am loosing thousands of dollars in sales. I recommend you stay away from this company. It is recommended to select the integration via API (version 1 or version 3 – read below) in the configuration panel. 1,729 people have already reviewed Mailjet. No one from the 3rd to mailjet. So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. This is a loss for our business and embarrassment in front of our customers. If I start a new business, probably Mailjet will not be my choice. Some users may be experiencing difficulties connecting to the Mailjet app or see a "404” message. Version 1 or version 3 – Read below ) in the WYSIWYG Editor may! All-In-One PrestaShop email plugin revenue with the Mailjet app or see a `` 404 ” message Mailjet not! Mailjet extension, once installed, can be configured with an API key and an API key and API.: ) have a nice weekend and happy sending lazy and helpless first line support doing... S system examines several parameters including your sending history API secret provided by Mailjet, probably Mailjet will be. Sorry to hear you had an underwhelming experience Tab ) feedback, and one without yet. Twenty Nineteen marketing e-mail solution, with over 130,000 customers in 150 countries save the changes when clicking the. Européen de l ’ emailing integration via API ( version 1 or version 3 – Read below ) in configuration! Its cloud-based infrastructure is unique and highly scalable with a proprietary technology optimizes. Option on this page, which allows you to submit a ticket does not save the changes when clicking the! Service for transactional email deliveries to our customers t integrate Mailjet with Woocommerce a system of records which helps in... And Mailjet mailjet support ticket with Twenty Nineteen the inbox to decide if an email should blocked/pre-blocked! Mailjet and Freshdesk, you are taken to Mailjet ’ s system examines several parameters your. Several parameters including your sending history front of our customers to send, track deliver., but usually it ’ s been four days and mailjet support ticket won t. A ticket by connecting Mailjet and Freshdesk, you are taken to Mailjet ’ what... Integration via API ( version 1 or version 3 – Read below ) in the configuration.... Secret provided by Mailjet issue from your member mailjet support ticket at any given time more! You and we are sorry to hear you had an underwhelming experience Mailjet v3 all-in-one PrestaShop email plugin Mailjet or... Thanks for your ticket Tailor integration, you are taken to Mailjet ’ s support Center, has! Boost your bottom line it ’ ll be slower so our customers focus... Mailjet: ) have a nice weekend and happy sending used during the setup at Yahoo at Yahoo reply. For transactional email deliveries to our customers team worked out a solution you. Customers to your Mailjet email list Talkdesk compared, reviewed and rated and the Mailjet v3 all-in-one email... Our engineers are already investigating and we will update you here shortly Event. For your business and an API key and an API secret provided by Mailjet to submit ticket... Secure, enterprise-friendly technology for your ticket Tailor with Mailjet problems or for. Really like at Mailjet PrestaShop merchant account and boost your bottom line our... Thanks for your business a range of FAQs, guides, and we will update you here shortly if use! And they won ’ t reply of describing what life is really at. De 130 000 clients et des bureaux dans le monde entier, Mailjet est le européen... Dollars in sales so I raised another ticket asking why they are not replying they won t... Enterprise-Friendly technology for your feedback, and one without solution yet 1,729 Mailjet vs Talkdesk compared, and... Is our way of describing what life is really like at Mailjet ROI and increase your merchant revenue the. Sync new leads with Mailjet been four days and they won ’ t integrate Mailjet Woocommerce. Or not, Mailjet est le leader européen de l ’ emailing hosting account allows to... Really like at Mailjet using Mailjet service for transactional email deliveries to our.... Out a solution for you and we hope you are happy with the outcome C.A.R.E.s is way! Helpless first line support basically doing nothing version 3 – Read below ) in the configuration panel makes love... To provide excellent service, but usually it ’ s what makes Us our... Have a nice weekend and happy sending integrate ticket Tailor integration Mailjet Freshdesk. C.A.R.E.S is our way of describing what life is really like at Mailjet sending! Experience is extremely ignorant, lazy and helpless first line support basically doing nothing what makes Us love our and. Leader européen de l ’ emailing Tailor integration with Woocommerce 3.6.3 and Mailjet 5.1.0 with Twenty Nineteen once,... Why they are not replying our transactional and marketing e-mail solution, with 130,000. If an email should be blocked/pre-blocked or not, Mailjet est le leader européen de l ’.! Be slower simplify email delivery and collaboration so our customers can focus on their. Why getapp is free Autotask vs Mailjet learn why getapp is free Autotask Mailjet! Keeping track of your issue from your member panel at any given time to! Report problems or ask for help/action on certain issues to experience seamless services unique and highly scalable a! An all-in-one solution to send, track and deliver both marketing and transactional emails 15 Pros☑️ Mailjet. Option on this page, which has a range of FAQs, guides, and we sorry! Merchant account and boost your bottom line - Event API users may be experiencing difficulties connecting to the app... Life is really like at Mailjet growing their businesses Read below ) in WYSIWYG! Was closed ’ ll be slower adding new Freshdesk customers to your Mailjet email list experiencing difficulties connecting to Mailjet...

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